Roger Williams Park Experience

Botanical Center at Roger Williams Park

Museum of Natural History and Planetarium

Roger Williams Zoo

swan boat ride on Pleasure Lake

Botanical Center

boxed lunch from Panera Bread

narrated tour

Planetarium

swan boat ride

Zoo

Departure location: Main entrance of the Crowne Plaza hotel in Warwick, RI

Where can I park for the Visitor Information Center?
We recommend parking at either the Providence Place Mall or the Rhode Island Convention Center.

Are the tours rain or shine?
Yes, unless you hear otherwise from us.

Can we take any of the public tours as a private or group tour?
Yes, all of the public tours can be reserved as a private or group tour, and can be reserved for any time of the year, any day of the week and any time of day you choose.

Are a minimum number of participants required for your tours?Yes, we require a minimum of 6 total participants for the Discover Providence tour, a minimum of 8 total participants for the Rhode Island in a Day tour, and a minimum of 10 total participants for the Explore Providence Scavenger Hunt and Autumn in New England tours. For the Friday Funday tours, the minimum number required varies from trip to trip.

If less than the minimum number of total participants required have booked a particular tour, the people who have booked that tour will be given the opportunity to still take the tour by purchasing the minimum amount of tickets required, switch to another time that tour is offered, switch to a different tour, or receive a full refund.

What is your cancellation policy?
If you have to cancel a tour for which you have purchased tickets, you will be given the option to choose another time, another day, or another tour. You can also receive a full refund, as long as your reservation was not cancelled within 24 hours of the tour. If we have to cancel a tour because the minimum number of participants isn’t met or for some other unforeseen circumstance, you will be given the opportunity to move to another time, another tour, or be refunded.

Are your buses handicap accessible?
Yes and no. All of our buses are equipped with handrails to assist in climbing the two steps into the bus. In addition, most of our buses are also equipped with a storage area where we can put mobility aids. Our buses are not equipped with wheelchair lifts, however.

If you have to cancel a tour for which you have purchased tickets, you will be given the option to choose another time, another day, or another tour. You can also receive a full refund, as long as we did not have to turn other customers away because of your reservation.