FAQ - Experience Rhode Island Tours

Where can I park for the Visitor Information Center?

We recommend parking at either the Providence Place Mall or the Rhode Island Convention Center

Are the tours rain or shine?

Yes, unless you hear otherwise from us.

Can we take any of the public tours as a private or group tour?

Yes, all of the public tours can be reserved as a private or group tour, and can be reserved for any time of the year, any day of the week and any time of day you choose.

Are a minimum number of participants required for your tours?

Yes, we require a minimum of 6 total participants for the Discover Providence tour, a minimum of 8 total participants for the Rhode Island in a Day tour, and a minimum of 10 total participants for the Explore Providence Scavenger Hunt, Autumn in New England, and Friday Funday tours. 

If less than the minimum number of total participants required have booked a particular tour, the people who have booked that tour will be given the opportunity to still take the tour by purchasing the minimum amount of tickets required, switch to another time that tour is offered, switch to a different tour, or receive a full refund.

What is your cancellation policy?

Are your buses handicap accessible?

Yes and no. All of our buses are equipped with handrails to assist in climbing the two steps into the bus. In addition, most of our buses are also equipped with a storage area where we can put mobility aids. Our buses are not equipped with wheelchair lifts, however.